Organisation development
We view organisation development (OD) as the process of planned change through which an organisation seeks to improve its capacity to achieve its goals and promote a high performance culture.
The goal of OD is to increase the effectiveness, efficiency and adaptiveness of an organisation to meet changing demands.
Change can be engineered either through large-scale, step-change activities designed to affect the entire organisation or via smaller, incremental actions that develop specific parts within it. A key element is the engagement of the organisation’s people to facilitate active contribution and commitment. This can be achieved with appropriate and timely education and training, underpinned by on-going communication and support.
We apply a structured approach to OD assignments that improves the performance of everyone involved in the initiative. Key activities are to:
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Research – To identify the desired outputs and benefits of the planned activity, understand the organisational drivers and evaluate current performance. To analyse the research data, perform gap analysis between current and desired performance, identify issues and their root causes and formulate development options.
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Design – To specify and develop the selected course of action and to test it.
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Implement – To inform and engage those affected by the change, using a tiered strategy to deliver precise messages. To apply the change elements and support their adoption and ongoing application.
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Sustain – To assess the impact and effectiveness of the intervention. To plan and implement on-going support activities that deliver lasting change over time.
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